Eternal Heart Diamond Ring

Materials vary by design. Please see the product description for the materials used in your piece. All our diamonds are authentic and VS clarity. A pearl piece should not be assumed to contain gold or diamonds unless these are listed in its product description.

Yes, all our gold crafted jewelry pieces are stamped with a 750 hallmark (a reference to 18K gold) to confirm their authenticity and purity. This stamp serves as a mark of quality, ensuring they meets the highest standards. Our commitment to genuine 18K gold is part of what makes our jewelry both luxurious and timeless.

We deliver to the UAE, Saudi Arabia and the USA. For other destinations, please contact us before ordering to confirm delivery availability and timing. See the order timing FAQ for collection-specific lead times.

ANA rings and personalized/made-to-order pieces, including Arabic Names, Arabic Letters and Baby Hive, require approximately 15 working days for production, plus shipping.

Shipping takes approximately 3 working days within the UAE and 5 working days to Saudi Arabia. For delivery within the UAE or to Saudi Arabia, the estimated total for made-to-order pieces is approximately 18–20 working days.

Ready-to-ship pieces do not require production time. Shipping takes approximately 3 working days within the UAE and 5 working days to Saudi Arabia.

For other destinations or a specific delivery date, please contact us before ordering to confirm the timing.

Yes, our necklaces and bracelets are designed with versatility and comfort in mind. Each necklace includes our special feature of three hoops, allowing you to adjust the length to three different sizes, making it easy to layer with other pieces. For some designs, we offer an adjustable sliding ball mechanism, enabling you to effortlessly change the chain length by sliding the ball up or down for a perfect fit.

Our bracelets are also thoughtfully crafted with three hoops, typically allowing for 15 cm, 16 cm, and 17 cm length options, so you have flexibility in sizing. If you prefer a specific length for any piece, please feel free to reach out to us via WhatsApp or email. We’re happy to discuss custom adjustments to ensure your jewelry fits exactly as you like.

Absolutely! We take pride in offering customizable options to help you create a piece that perfectly aligns with your vision. If you’re interested in a specific piece but prefer a different gold color or gemstone, we are happy to assist. Please contact us directly through our WhatsApp number, and let us know your preferences. Our team will be delighted to guide you through the customization process and ensure your piece is exactly as you envision.

To maintain the beauty of your Lana Al Kamal Jewelry, we recommend storing your pieces in a jewelry box or pouch, avoiding contact with harsh chemicals, and gently wiping with a soft cloth. For pieces with pearls or delicate gemstones, special care should be taken to avoid exposure to perfumes or water. Each piece is crafted with durability in mind, ensuring it can be worn for years to come.

Customs charges vary by country, depending on local regulations and import rules. We prioritize making your experience as seamless as possible. Through our partnership with high-standard shipping providers like FedEx, we strive to ensure that any customs processes are handled efficiently, often resulting in more affordable fees for you. However, as each country has different requirements, we recommend checking with your local customs office for the most accurate information.